Privacy Policy

We collect information in the following ways:

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Information you provide directly: Name, email address, phone number, company name, and any other information you submit through our contact forms, email communications, or during the course of our business relationship.

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Information collected automatically: When you visit our website, we may collect technical data such as your IP address, browser type, operating system, pages visited, and time spent on pages, via cookies and analytics tools.

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Information from third-party platforms: If you interact with our social media profiles or respond to our advertising, the relevant platforms may provide us with limited profile and interaction data in accordance with their own privacy policies.

We use the information we collect to: Respond to your enquiries and provide our services; Manage our business relationship and communicate about your project; Send relevant marketing communications (where you have consented or where permitted by applicable law); Improve our website, services, and marketing communications; Comply with our legal and regulatory obligations.

We process your personal data on the following legal bases: Contractual necessity — to perform the services you have engaged us for; Legitimate interests — to operate and improve our business, communicate with prospects, and maintain our website security; Consent — for marketing communications where consent is required; Legal obligation — where processing is required by applicable UAE law.

We do not sell or rent your personal information to third parties. We may share your information with: Trusted service providers who assist us in delivering our services (such as website hosting, email service providers, and analytics platforms), who are contractually obligated to protect your data. Regulatory or law enforcement authorities where required by applicable UAE law.

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All third-party service providers are selected with care and are required to maintain appropriate security standards for any personal data they process on our behalf.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to maintain our business records in accordance with applicable UAE law, or to resolve disputes. When data is no longer required, we securely delete or anonymise it.

Our website uses cookies to improve your browsing experience and collect analytical data about site usage. Cookies are small text files placed on your device. You can control cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

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Types of cookies we use: Essential cookies (required for the website to function), Analytics cookies (to understand how visitors use our website), and Marketing cookies (to track the effectiveness of our advertising, where applicable).

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction, or alteration. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

Subject to applicable UAE data protection laws, you may have rights including: the right to access the personal information we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data where no longer required; the right to object to or restrict processing in certain circumstances; the right to withdraw consent at any time (where processing is based on consent).

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To exercise any of these rights, please contact us at hello@plumativa.com.

We may send you marketing communications about our services where you have provided consent or where permitted under applicable law. You may opt out of marketing communications at any time by contacting us at hello@plumativa.com or by following the unsubscribe instructions in any marketing email.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: Email: hello@plumativa.com | Phone: +971 50 184 9465 | Address: RAKEZ, Ras Al Khaimah, United Arab Emirates.